Privacy Policy

What this policy covers

This Privacy Policy explains how LIFA Collective, LLC (“LIFA,” “we,” or “us") collects, uses, shares, and protects information when you visit lifacollective.com or interact with us offline at markets and events. By using the site, you agree to the terms described here.

Information we collect

• Information you provide directly: name, email address, phone number, billing and shipping address, and order details when you fill out an order form or contact us.
• Information collected automatically: browser type, device type, IP address, pages visited, and referring website. We use this to understand how visitors use the site and to improve performance.
• Cookies and similar technologies: we may use small data files to remember your preferences and to analyze site traffic. You can disable cookies in your browser settings.

How we use your information

• To process and fulfill orders, including delivery and customer service.
• To respond to questions, comments, or requests.
• To send order confirmations, shipping updates, and occasional product or market updates.
• To maintain the security and functionality of the website.
• To comply with legal obligations or protect our rights.

Order forms and third-party services

Our order forms are hosted by GoHighLevel, our customer-relationship and order-management platform. When you place an order, your information is collected and processed according to GoHighLevel’s Privacy Policy. We do not store complete payment details on our own servers.

Sharing your information

We do not sell your personal information. We share information only with service providers who help us run the business—such as payment processors, shipping carriers, and our order management platform—and only to the extent necessary to perform those services. We may also disclose information if required by law or to protect our rights.

Data retention

We keep your information for as long as needed to fulfill the purpose it was collected for, including order records, tax obligations, and customer support. You may ask us to delete or correct your personal information by contacting us.

Your choices

• You can update your browser settings to refuse cookies.
• You can opt out of marketing emails at any time using the unsubscribe link.
• You can request access to, correction of, or deletion of your personal data by emailing us.

Security

We take reasonable steps to protect your information, including secure connections (HTTPS) and access limited to those who need it to perform their jobs. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

Children’s privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us and we will delete it.

Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the site after changes means you accept the updated policy.

Contact us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

LIFA Collective
Email: lee@lifacollective.com
Phone: (801) 318-8111